Frequently Asked Questions
Everything you need to know about shopping with Shifting Gaia.
How long will it take to receive my order?
Standard shipping usually takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, Shifting Gaia ships to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
At Shifting Gaia, we prioritize ethical sourcing and eco-friendly materials. We work closely with our suppliers to ensure that our products meet high environmental and labor standards.
How can I track my package?
Once your order is shipped, you will receive an automated email containing your tracking link. You can also track your status directly on our website using your order number and email address.