Returns & Exchanges
At Shifting Gaia, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Package Your Item
Carefully place the item in its original packaging, ensuring all tags and accessories are included to prevent damage during transit.
- 3.Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.